Making A Purchase Online

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.
We accept Visa, Laser and Mastercard. We do not charge for any item until it is ready to ship.
Back-ordered items are not charged until they are shipped.
When confirmation of order is received, this is to indicate that we have received your order.
 

Shipping & Handling

If we receive your order before midnight on a week day (except Fridays), we aim to process it the following day.
You will receive an email confirmation from our Customer Services team when your order has been dispatched to you.
Our couriers collect at 11 am. every week day morning and deliver between 8.00 a.m. and 5.30 p.m. the following day (except Saturdays)
Customers should note that while we and our courier partners will always attempt to deliver according to service schedules, unforeseen circumstances can always intervene and we cannot be held liable for any subsequent service breakdown.
 

Delivery Schedule

Delivery Nationwide (ROI) 3-5 Working Days
Flat Fee of €10 ROI Delivery
If no one is available to sign, we will merely take the consignment back to the local depot and post you a card giving details of the consignment number, the depot address and telephone number to call. Please note that we don’t deliver on weekends
 

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
 

Tax Charges

For orders made within Republic of Ireland, 21% VAT is added. The VAT charge is included in our prices and excludes all childrens items.
 

Credit Card Data & Security

Credit Card Data is processed by Realex Online Payments Realex Payments are certified and approved by several leading financial institutions. Our systems and security controls are based on current industry standards. There are several layers of technology in place to ensure the confidentiality, authentication and integrity of information. (view full Security Statement by Realex Online Payments)
 

Our Guarantee

Shopping at Ramblers Way Ltd is 100% SAFE, SECURE and EASY. We have taken great care to ensure that you are confident in buying at our store. RAMBLERS WAY LTD has been given authority by Allied Irish Bank (AIB) to take accept credit card payments online. All the information you pass at the payment page (including your credit or debit card numbers) are encrypted. The information is then taken off the internet and passed to the bank via a private link. The information you pass at the payment page is not held in clear text on any web site involved in this process.
 

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive. We want you to be 100% satisfied with any purchase order placed with us. Therefore if you wish to return an item for whatever reason you may contact us by email at orders@ramblersway.ie within seven days stating the reason for return.
Goods can be returned for a full refund if they are faulty after inspection and approval by us or if the wrong item has been dispatched.
If the goods have been dispatched as ordered, they can be returned for a refund, but only for the cost of the goods if they have incurred a delivery charge.
All returns must be organised within 7 days of receiving your order.
Items must be unused and still have their original packaging and labelling attached. Nothing in these conditions affects your statutory rights as a consumer.
The card used for the purchase will be credited with the original purchase amount (less any delivery charge paid where appropriate.)
Any footwear returned to us must be in its original condition.
Returns Address: Ramblers Way, 57 Mary Street Dublin 1
Republic of Ireland Tel. +00 353 (1) 872 6959
Email – orders@ramblersway.ie
* Please note that if items are returned you should ask for proof of postage from your post office as we reserve the right to refuse a refund if an item is lost whilst being returned.
 

Our Privacy Policy

Ramblers Way do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes